| | |

2024 Annual Survey

ByPalco Partnerships

Survey Specifics

The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions with customers.

Respondents satisfied or very satisfied with Palco Connect
Respondents satisfied or very satisfied with the Palco website
Respondents satisfied or very satisfied with Palco’s ability to complete and submit time
Respondents satisfied or very satisfied with Palco’s ability to comply with program policies and procedures
Respondents satisfied or very satisfied with the self-directed program they are enrolled in

Testimonials

“I have no suggestions or ideas to improve Palco service and tools. I’m extremely impressed with the entire setup—it’s streamlined. When caring for my patient, I already have my hands full, I don’t need to worry about extra difficulties, and I feel that Palco fully understands that and supports my patient and myself, the worker. Thank you so much!”
DCW/Caregiver

“Keep up the good work. It has made a significant difference in our lives.”
DCW/Caregiver

“I would rate Palco with an A+!”
DCW/Caregiver

Similar Posts

Service Animals, Emotional Support Animals, and the Differences Between Them 
| |

Service Animals, Emotional Support Animals, and the Differences Between Them 

ByPalco Partnerships

What is a Service Dog?  Service dogs, also known as service animals, are dogs that receive specialized training to a perform a task directly related to a person’s disability. They are recognized by – and protected under – the Americans with Disabilities Act (ADA). In some instances, miniature horses can also be service animals. However,…

Plant Your Future with Palco

Plant Your Future with Palco

ByPalco Partnerships

A 25-year Story of SuccessPalco has provided FMS services since 1999, starting in Arkansas, which was the first state to pilot self-direction. Our headquarters, however, are where you are. We serve a nation-wide client base providing tools and solutions right where you are. The entire company grew out of the commonsense fiscally responsible model of…

It Pays to Care
| |

It Pays to Care

ByPalco Partnerships

What is self-direction? Self-directed services are Home and Community-Based Services (HCBS) that help people – of all ages with different disabilities – live independent lives in their own homes and communities. They maintain their independence by choosing the mix of services and supports that work best for them. Self-direction empowers each program participant to expand…

2022 Financial Management Services End of Year Memo
| | | | | | | |

2022 Financial Management Services End of Year Memo

ByPalco Partnerships

This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2022. W2 Forms The IRS requires that all 2022 W-2s be mailed to employees no later than January 31, 2023. Palco will mail all W-2s through the United States Postal Service. If…