2024 Annual Survey
Survey Specifics
The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions with customers.
Respondents satisfied or very satisfied with Palco Connect
Respondents satisfied or very satisfied with the Palco website
Respondents satisfied or very satisfied with Palco’s ability to complete and submit time
Respondents satisfied or very satisfied with Palco’s ability to comply with program policies and procedures
Respondents satisfied or very satisfied with the self-directed program they are enrolled in
Testimonials
