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2024 Financial Management Services End of Year Memo
This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2024.

Palco selected as financial management services vendor for state of West Virginia supporting people using self-directed care.
Financial management services company expands to 11 states,will serve West Virginia’s Department of Human Services, Personal Options Program. Palco, a financial management services company focused on empowering independence for long-term care Medicaid service recipients receiving support services at home or in community-based settings is expanding its service area to an 11th state: West Virginia. The company…

Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes
In today’s fast-paced world, efficiency is key, especially when it comes to onboarding Self-direction and enabling individuals with disabilities and those aging in place to live independent lives. Whether you’re a brand-new program participant, a seasoned surrogate employer hiring a new worker, or beginning your rewarding career as a caregiver, ensuring a smooth and compliant…

Palco Newsletter – Q3 2023
Click here to read Palco’s Quarter Three Newsletter for 2023.

Palco Program Spotlight – Colorado
Colorado Consumer-Directed Attendant Support Services program (CDASS) In 2019, Palco began partnering with the Colorado Department of Health Care Policy & Financing (HCPF) to serve as a Financial Management Services vendor for the Consumer-Directed Attendant Support Services (CDASS) program. The CDASS program helps eligible home and community-based waiver participants hire and manage their own attendants…
Android Operating System Update for AuthentiCare Mobile Application
Some Andriod OS users will require an upgrade in order to use AuthintiCare Mobile application v 2.0.7 released March 17, 2021. In order to use AuthentiCare Mobile Application 2.0.7 for daily EVV activities, please ensure workers use a device that is compatible with Android OS operating system version of 6.0 or higher to address a security compliance issue….