2023 Financial Management Services End of Year Memo
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2023 Financial Management Services End of Year Memo

This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2023. W-2 Forms The IRS requires that all 2023 W-2s be mailed to employees no later than January 31, 2024. Palco will mail all W-2s through the United States Postal Service…

2022 Financial Management Services End of Year Memo
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2022 Financial Management Services End of Year Memo

This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2022. W2 Forms The IRS requires that all 2022 W-2s be mailed to employees no later than¬†January 31, 2023. Palco will mail all W-2s through the United States Postal Service. If…

It Pays to Care
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It Pays to Care

What is self-direction? Self-directed services are Home and Community-Based Services (HCBS) that help people – of all ages with different disabilities – live independent lives in their own homes and communities. They maintain their independence by choosing the mix of services and supports that work best for them. Self-direction empowers each program participant to expand…

Incentive Payments for Independent Choices Caregivers (Arkansas)
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Incentive Payments for Independent Choices Caregivers (Arkansas)

Palco is excited to partner with the Arkansas Department of Human Services to provide workforce stabilization incentive payments to program stakeholders! What you need to know. The American Rescue Plan Act, Section 9817 Home and Community-Based Services (HCBS) Spending Plan, gives states the ability to issue incentives to direct support professionals to help with workforce…

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2021 End of Year Memo

This memo will answer frequently asked end of year questions and explain what you can expect from Palco as we close out 2021. As we reach the end of 2021, we want to thank you for your commitment to self-direction and keeping yourself or those you love safe in their home and community.| W2 FormsThe…

EVV 2.0
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EVV 2.0

Palco, along with the Department of Human Services (DHS), has been working hard to improve the Federally mandated Electronic Visit Verification (EVV) process*. Effective 5/25/2021 all Arkansas Self-Directing Employers/Participants and their Workers, employed by the Participant, will use Palco’s Connect system for all EVV edits and approvals. These improvements will replace the current AuthentiCare website…

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Android Operating System Update for AuthentiCare Mobile Application

Some Andriod OS users will require an upgrade in order to use AuthintiCare Mobile application v 2.0.7 released March 17, 2021. In order to use AuthentiCare Mobile Application 2.0.7 for daily EVV activities, please ensure workers use a device that is compatible with Android OS operating system version of 6.0 or higher to address a security compliance issue….