Everything You Need to Know About Payday with Palco
Are you wondering how to find your pay details, review your tax withholdings, or change your direct deposit information in Connect?
How to Translate a Website
Web browsers provide a variety of resources and tools that can be used to translate a site that you are using to make it accessible to non-English speakers. This article will provide instructions for accessing translation tools in various web browsers. These resources can be used to translate Palco webpages (such as Connect) to your…
Colorado EVV Strike Protocol Reminders & Resources
This notice is only for CDASS Members or Authorized Representatives who are required to use EVV. In Colorado, CDASS Members/Authorized Representatives are subject to compliance measures such as the Electronic Visit Verification Protocol that is monitored by the Department of Health Care Policy and Financing (HCPF). Palco provides monthly reporting and data, as required by…
New Mexico Training Announcement
In preparation for phase two go-live, coming in May 2022, Palco is hosting several training sessions to prepare stakeholders for what’s to come. Training sessions will be individualized for each user group and will be broken out into specific topics. Multiple trainings are available through the months of February – May. To register for training…
New Mexico EVV Training Dates
Electronic Visit Verification (EVV) is being implemented jointly by the New Mexico Human Services Department, the Department of Health, and contracted partners Conduent, Palco, and Fiserv and will be effective January 1, 2021.