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Employer Responsibilities In Self-Direction
Self-Direction: A Medicaid Long-Term Care Model Self-direction is a Medicaid long-term care model that supports the chronically ill, older adults, and those with a disability at any age to remain at home and in their community. It empowers individuals to live the lives they want to live. To stay safe in your home, you or…

2024 Financial Management Services End of Year Memo
This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2024.

Managing Crisis
At Palco, supporting our clients in their self-direction responsibilities can be stressful for them. In self-direction, the person receiving the services has a choice and control over the services and support. With this responsibility comes decisions and pressure at times. People seeking care can sometimes develop anxiety or feel like they are in a crisis….

Exciting News: West Virginia Palco’s Connect EVV solution is here!
Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…

Palco Newsletter – Q2 2024
Click here to read Palco’s Quarter Two Newsletter for 2024.

Care is a Click Away
On December 12, the Centers for Medicare & Medicaid Services (CMS) presented guidance* to states to leverage worker registries to boost beneficiaries’ access to home- and community-based services (HCBS). While the American Rescue Plan Act (ARPA) helped HCBS programs tremendously, ARPA says that “states must use funds to implement or supplement activities to enhance, expand,…