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Improving Accessibility by Using Plain Language
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Improving Accessibility by Using Plain Language

ByPalco Partnerships

We can build elevators and put in ramps for those with low mobility. Sign Language interpreters and closed captions can help those who are Deaf. People with vision deficiencies can benefit from large print, Braille, or audiobooks. But how do we make concepts, instructions, and other writings more accessible? One way is following the guidelines…

Opinion: If you are not promoting self-direction, you are actively contributing to the direct care workforce crisis
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Opinion: If you are not promoting self-direction, you are actively contributing to the direct care workforce crisis

ByPalco Partnerships

Imagine you’re at a restaurant, hungry and ready for a great meal. Your server asks you what you’d like to eat without ever handing you a menu. When you ask, she tells you about the hamburgers and chicken dishes they have to offer, but she decides to omit telling you about their spaghetti because she…

Understanding and Preventing Fraud, Waste, and Abuse within a Self-Directed Service Delivery Model

Understanding and Preventing Fraud, Waste, and Abuse within a Self-Directed Service Delivery Model

ByPalco Partnerships

Fraud, waste, and abuse is a common phrase heard throughout the medical and social services industry. Understanding what this means and how to prevent it is a key concern for state Medicaid agencies, managed care organizations, and self-direction program staff. We’re going to break down each of these topics and provide examples of steps you…