Opinion: If you are not promoting self-direction, you are actively contributing to the direct care workforce crisis
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Opinion: If you are not promoting self-direction, you are actively contributing to the direct care workforce crisis

Imagine you’re at a restaurant, hungry and ready for a great meal. Your server asks you what you’d like to eat without ever handing you a menu. When you ask, she tells you about the hamburgers and chicken dishes they have to offer, but she decides to omit telling you about their spaghetti because she…

Service Animals, Emotional Support Animals, and the Differences Between Them 
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Service Animals, Emotional Support Animals, and the Differences Between Them 

What is a Service Dog?  Service dogs, also known as service animals, are dogs that receive specialized training to a perform a task directly related to a person’s disability. They are recognized by – and protected under – the Americans with Disabilities Act (ADA). In some instances, miniature horses can also be service animals. However,…

Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes
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Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes

In today’s fast-paced world, efficiency is key, especially when it comes to onboarding Self-direction and enabling individuals with disabilities and those aging in place to live independent lives.  Whether you’re a brand-new program participant, a seasoned surrogate employer hiring a new worker, or beginning your rewarding career as a caregiver, ensuring a smooth and compliant…

Improving Accessibility by Using Plain Language
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Improving Accessibility by Using Plain Language

We can build elevators and put in ramps for those with low mobility. Sign Language interpreters and closed captions can help those who are Deaf. People with vision deficiencies can benefit from large print, Braille, or audiobooks. But how do we make concepts, instructions, and other writings more accessible? One way is following the guidelines…

Self-Direction in the Hispanic Community
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Self-Direction in the Hispanic Community

The overall goal for self-direction in general is to give the elderly and individuals with disabilities their independence, thus creating a naturally inclusive model that strives to serve all populations. While this is true, there are still various populations that go underserved, and that includes the Hispanic population. Below, we discuss the challenges this population…

Palco Program Spotlight- Chanda Center for Health Remote Services Program
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Palco Program Spotlight- Chanda Center for Health Remote Services Program

Palco kicked off 2024 with a new and exciting partnership with the Chanda Center for Health! The Chanda Center for Health’s mission is to deliver, advocate & educate for integrative therapy and other complementary services to reduce health disparities and costs by improving health equity and outcomes for individuals with physical disabilities through the support…

Palco selected as financial management services vendor for state of West Virginia supporting people using self-directed care.
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Palco selected as financial management services vendor for state of West Virginia supporting people using self-directed care.

Financial management services company expands to 11 states,will serve West Virginia’s Department of Human Services, Personal Options Program. Palco, a financial management services company focused on empowering independence for long-term care Medicaid service recipients receiving support services at home or in community-based settings is expanding its service area to an 11th state: West Virginia. The company…