CUSTOMER SUPPORT

Our job is to support you!

Customer service is an essential component in establishing relationships — and, we value relationships. Our call center provides live, friendly, culturally sensitive, and prompt customer service across all of the industries we serve.

We are dedicated to providing callers with a variety of options when they need help or more information. We offer multiple communication channels — call center, web, social media, and printed materials.

We provide information quickly. Our highly-trained customer service representatives provide relevant, technical assistance and information in real-time — and, our clients appreciate this.

Surveys show a 99% satisfaction rate when it comes to our respect, timeliness, responsiveness, and communication.

For more information about Palco, email us at customersupport@palcofirst.com or call our Customer Support Department at 1-866-710-0456.