New Mexico Training Announcement

In preparation for phase two go-live, coming in May 2022, Palco is hosting several training sessions to prepare stakeholders for what’s to come. Training sessions will be individualized for each user group and will be broken out into specific topics.

Multiple trainings are available through the months of February – May. To register for training sessions, click the link below.

Please contact the Consolidated Customer Service Center (CCSC) at 800-283-4465 option 5, for any questions.

Training Registration Link

Training Video Recordings

If you cannot attend one of the live sessions, you can watch a recording via your individual roles page listed below.

Training video recordings will be grouped by the audience and published to these pages as trainings commence.

In addition to the training opportunities, Palco staff will offer live Question and Answer (Q&A) sessions specific to each of the groups listed above. This will give you an opportunity to call in and ask questions about a recent training session you attended or watched and get clarification on specific areas of interest. You can register for the Q&A sessions at the registration link above.

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