Important information for Participants, Employers, and Employees
February 21st is National Caregiver Day, and March 3rd is Caregiver Appreciation Day. In honor of the caregivers who keep our programs going, Palco will be celebrating caregiving during the entire month of March! Caregiver Testimonials We want to hear about your best and brightest caregivers, the ones who are always there in the clutch,…
Palco provides personalized supports brokerage services Palco takes a custom and skilled approach to support brokerage. With Palco, services are tailored to the goals and needs of the person self-directing. Support brokers give hands-on assistance and guidance on a long-term or short-term basis. What is a support broker? A support broker helps people manage their…
2024 was a fantastic year for the Palco team. Check out our 2024 Highlights to read more. We look forward to an amazing 2025.
This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2024.
Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…
Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…
Calling all Summit Pointe members and providers, Join us for training! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. As of September 1st 2024, all in-home care providers for Summit Pointe must use EVV to…
February 16th is National Caregiver Day, and March 3rd is Caregiver Appreciation Day. In honor of the caregivers who keep our programs going, Palco will be celebrating caregiving during the entire month of March! Caregiver Testimonials We want to hear about your best and brightest caregivers, the ones who are always there in the clutch,…
Palco is proud to unveil an updated version of our Intake Enrollment portal! New Enhancements Include: This revolutionary approach to further digitizing the self-directed enrollment willprovide end users with a faster and simpler experience. By eliminating waste anddelays often experienced by printing forms, gathering multiple signatures, andsending in documents manually, Palco has made a historically…
Financial management services company expands to 11 states,will serve West Virginia’s Department of Human Services, Personal Options Program. Palco, a financial management services company focused on empowering independence for long-term care Medicaid service recipients receiving support services at home or in community-based settings is expanding its service area to an 11th state: West Virginia. The company…