How Do I Support My Loved One with Their New Diagnosis?
| |

How Do I Support My Loved One with Their New Diagnosis?

Receiving the news that a loved one has been diagnosed with a traumatic brain injury (TBI), spinal cord injury (SCI), cognitive disabilities, or any significant disability can be life altering for both the individual and those around them. The road ahead may seem uncertain and filled with challenges, and often, it’s difficult to know where…

Support Brokerage Explained
| | | | | | | | | | | | |

Support Brokerage Explained

Palco provides personalized supports brokerage services Palco takes a custom and skilled approach to support brokerage. With Palco, services are tailored to the goals and needs of the person self-directing. Support brokers give hands-on assistance and guidance on a long-term or short-term basis. What is a support broker? A support broker helps people manage their…

12 Must-Read Books About Disability to Add to Your Reading List
|

12 Must-Read Books About Disability to Add to Your Reading List

Many people set goals for themselves at the start of a new year. For those who enjoy reading, we’ve created a list of some of our favorite disability-themed books. Most of the books on this list were written by disabled authors. They are also available in multiple formats, including ebook and audiobook. Tip: If you…

How Prioritizing Consumer Empowerment Can Redefine an Industry

How Prioritizing Consumer Empowerment Can Redefine an Industry

Entering Colorado’s consumer-directed care market in 2019 was both a challenge and an opportunity for Palco. At that time, the market was dominated by an incumbent vendor with over a decade of experience, deep knowledge of the local regulations, and strong relationships with stakeholders. We started with zero clients and faced significant competition in establishing…

2024 Annual Survey
| | |

2024 Annual Survey

Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…

Exciting News: West Virginia Palco’s Connect EVV solution is here!
| | |

Exciting News: West Virginia Palco’s Connect EVV solution is here!

Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…

Managing Crisis
| |

Managing Crisis

At Palco, supporting our clients in their self-direction responsibilities can be stressful for them. In self-direction, the person receiving the services has a choice and control over the services and support. With this responsibility comes decisions and pressure at times. People seeking care can sometimes develop anxiety or feel like they are in a crisis….