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Pets and Disabilities
September is National Service Dog Month! National Service Dog Month is a month-long celebration honoring the hard work and life-changing impact service dogs make on people with disabilities every day. Service dogs and other pets can make a huge impact on the lives of people with disabilities and their families. by Spencer GriffinCommunications Director
Pennsylvania Employers- DOL Notices
As part of our 2021 first-quarter filing with the PA Department of Labor (DOL) and Industry for Unemployment Taxes at the end of April, a prefile is sent to the state to confirm all information. From this file, we were notified of a number of individuals in need of a form to be filed with…
Arkansas EVV Transition is Coming!
EVV will start on 3/30/2021 Arkansas Workers of Arkansas IndependentChoices employers must start using Electronic Visit Verification (EVV) to enter the start and stop of every shift. Don’t delay your pay! Effective March 30, 2021 paper timesheets will no longer be accepted. Sign up for our mobile app and web portal today! It’s as easy…
Employer Responsibilities In Self-Direction
Self-Direction: A Medicaid Long-Term Care Model Self-direction is a Medicaid long-term care model that supports the chronically ill, older adults, and those with a disability at any age to remain at home and in their community. It empowers individuals to live the lives they want to live. To stay safe in your home, you or…
Why FMS Ownership Matters (Part Two)- Being CPA Owned
This is a big year for Palco! In 2023, we mark our 25th anniversary – but “25” is really just the tip of the iceberg. Palco’s parent company, which is a Certified Public Accounting (CPA) firm owned by two CPAs, is in its 33rd year of business. And, we actually piloted the nation’s first self-directed…
Quality Customer Service Matters
The components of a good customer service team consist of creating best practices to help the company develop highly effective processes to streamline the work. Implementing these practices can improve efficiency. Having the ability and knowledge to respond quickly to the client’s needs allows the caller’s issues to be resolved quickly and efficiently. Every client’s…