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Diversity, Equity, and Inclusion Include our Aging and Disabled Neighbors
Many people working at Palco have the shared experience of family members or close friends with special needs that require additional home care support. These include those with disabilities of any age and/or aging loved ones. We have committed portions of our lives and careers to responding to these needs and finding the services and…
Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes
In today’s fast-paced world, efficiency is key, especially when it comes to onboarding Self-direction and enabling individuals with disabilities and those aging in place to live independent lives. Whether you’re a brand-new program participant, a seasoned surrogate employer hiring a new worker, or beginning your rewarding career as a caregiver, ensuring a smooth and compliant…
Exciting News: West Virginia Palco’s Connect EVV solution is here!
Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…
New Mexico Training Announcement
In preparation for phase two go-live, coming in May 2022, Palco is hosting several training sessions to prepare stakeholders for what’s to come. Training sessions will be individualized for each user group and will be broken out into specific topics. Multiple trainings are available through the months of February – May. To register for training…
Incentive Payments for Independent Choices Caregivers (Arkansas)
Palco is excited to partner with the Arkansas Department of Human Services to provide workforce stabilization incentive payments to program stakeholders! What you need to know. The American Rescue Plan Act, Section 9817 Home and Community-Based Services (HCBS) Spending Plan, gives states the ability to issue incentives to direct support professionals to help with workforce…
Understanding and Preventing Fraud, Waste, and Abuse within a Self-Directed Service Delivery Model
Fraud, waste, and abuse is a common phrase heard throughout the medical and social services industry. Understanding what this means and how to prevent it is a key concern for state Medicaid agencies, managed care organizations, and self-direction program staff. We’re going to break down each of these topics and provide examples of steps you…