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2024 Annual Survey
Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…

Diversity, Equity, and Inclusion Include our Aging and Disabled Neighbors
Many people working at Palco have the shared experience of family members or close friends with special needs that require additional home care support. These include those with disabilities of any age and/or aging loved ones. We have committed portions of our lives and careers to responding to these needs and finding the services and…

Palco Program Spotlight- Chanda Center for Health Remote Services Program
Palco kicked off 2024 with a new and exciting partnership with the Chanda Center for Health! The Chanda Center for Health’s mission is to deliver, advocate & educate for integrative therapy and other complementary services to reduce health disparities and costs by improving health equity and outcomes for individuals with physical disabilities through the support…

Exciting News: West Virginia Palco’s Connect EVV solution is here!
Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…

Opinion: If you are not promoting self-direction, you are actively contributing to the direct care workforce crisis
Imagine you’re at a restaurant, hungry and ready for a great meal. Your server asks you what you’d like to eat without ever handing you a menu. When you ask, she tells you about the hamburgers and chicken dishes they have to offer, but she decides to omit telling you about their spaghetti because she…

Veteran Directed Care
The U.S. Department of Veterans Affairs recognizes the self-directed or consumer-directed service delivery model as a meaningful strategy for veterans of all ages to access long term services and supports in a home and community based setting. The Veterans Directed Care (VDC) program was developed by the U.S. Department of Veterans Affairs (VA) Veterans Health…