Palco Presents at 2020 Virtual Home and Community-Based Services Conference

The 21st Century Cures Act mandates EVV for personal care services by January 1, 2020. Introducing Electronic Visit Verification in a self-directed program has its own set of unique challenges. As states move forward with implementation plans, our panel of industry experts will examine recent implementations, and share lessons learned that specifically relate to self-directed service models.

Palco, and industry partners, will present a panel discussion at the 2020 Virtual Home and Community-Based Services Conference on December 9, 2020, 1:30-2:30 pm ET

Meet the Panelists

Kady Predota
National Director of Program Management


Kady is a member of Palco’s executive leadership team and oversees all program operations, training, and stakeholder partnerships. With ten years specializing in self-directed services, Kady has a history of successfully implemented and transitioned state and MCO’s Self-Directed service programs.

She regularly presents EVV related training, and updates, to groups across the country. Kady is a nationally certified Person-Centered Thinking trainer with The Learning Community for Person-Centered Practices

Kady brings a wealth of professional talents and life experience to her role at Palco. She explains, “I became passionate about working with people with disabilities while I was growing up with a sibling who had profound physical and developmental disabilities. Early on I started caring for my brother who had Delang Syndrome. I enjoy every minute of helping people live the lives they want, and I am dedicated to seeing system change that support this as well.

Kady currently serves on the board of directors for two non-profits, NeuAbility which assists individuals impacted by neurological disabilities such as spinal cord injuries, and The pProm Foundation which helps mothers experiencing high-risk pregnancies. She is also serving as one of  Palco’s Steering Committee members for Applied Self Direction.

Grant McKay
Sales Executive

First Data Government Solutions/Fiserv

Grant has provided Account Management responsibilities for multiple AuthentiCare EVV projects over the last 15 years. He has been integral to the design, development, and documentation of the AuthentiCare product, supporting its many implementations. His responsibilities have involved providing direct support for the application. Other responsibilities include performing system testing for all enhancements and change orders. He has participated in weekly status calls with states and providers and supported client relationships. Grant has also provided on-site provider and state training in Alabama, South Carolina, Kansas, New Mexico, Oklahoma, Louisiana, Florida, and Pennsylvania

Cheryl Laaker
Community Engagement Manager

Sunflower Health Plans

Cheryl is the Manager of Community Engagement with the LifeShare team at Sunflower Health Plan and has over 30 years of experience helping people find their best quality of life.  She has worked in roles within most services available to individuals on the IDD and Autism waiver. She has knowledge in Positive Behavior Supports and Quality of Life Planning. She is a certified trainer with the National Association for Dual Diagnosis and Person-Centered Thinking.

Most recently, she has focused on programs that support employment, such as the Working Healthy/WORK program and Project SEARCH.  She is the statewide coordinator for Project SEARCH. She led the team to implement EVV for participants in the WORK program with Sunflower Health Plan.   

Ian P. Kuenzi
Kansas WORKS

Ian has been a Personal and Professional advocate for people with disabilities for 23 years. He has been Self-Directing his services through HCBS or the Kansas WORK program services for 18 years. As a person with Cerebral Palsy, it is his mission to, “advocate, procure and fight for Civil Rights for all people with disabilities through systematic change that comes in Congress with federal law through equality and justice.” He has fulfilled this mission, both personally and professionally, throughout his life.