Many people working at Palco have the shared experience of family members or close friends with special needs that require additional home care support. These include those with disabilities of any age and/or aging loved ones. We have committed portions of our lives and careers to responding to these needs and finding the services and…
Getting out and having fun in the sun is always one of the exciting parts of summer, but for aging adults, those activities can be dangerous without taking the proper precautions. This is especially true for those days of extreme heat and high UV index. While the tips we give below are far from comprehensive,…
Learn about the advantages Palco’s partners have access to! Advantages ✔ Innovative modern technology with live and local service professionals answering customer support requests. ✔ 24/7 cloud-based system with configurable and customizable features to meet any program needs. ✔ Lightning fast enrollment with the capability for full FMS enrollment completion in under 3 minutes! Experience…
The components of a good customer service team consist of creating best practices to help the company develop highly effective processes to streamline the work. Implementing these practices can improve efficiency. Having the ability and knowledge to respond quickly to the client’s needs allows the caller’s issues to be resolved quickly and efficiently. Every client’s…