This memo will answer frequently asked end of year questions and explain what you can expect from Palco as we close out 2020. W2 FormsThe IRS requires that all 2020 W-2s be mailed to employees no later than January 31, 2021. Palco will mail all W-2s through the United States Postal Service. If you do…
Electronic Visit Verification (EVV) is being implemented jointly by the New Mexico Human Services Department, the Department of Health, and contracted partners Conduent, Palco, and Fiserv and will be effective January 1, 2021.
The 21st Century Cures Act mandates EVV for personal care services by January 1, 2020. Introducing Electronic Visit Verification in a self-directed program has its own set of unique challenges. As states move forward with implementation plans, our panel of industry experts will examine recent implementations, and share lessons learned that specifically relate to self-directed service…