2023 was a fantastic year for the Palco team. Check out our 2023 Highlights, special edition to read more. We look forward to an amazing 2024.
Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…
Palco is excited to be the new payroll company for the ComCare Program in Ohio, starting in October 2025. Until the transition is complete, you will continue to work with your current payroll company. Who is Palco? Palco is a pioneer of financial management services (FMS) for participant-direction (also known as self-direction) across the US….
Starting August 2025, Palco, Inc. will be taking over as the Financial Management Agency (FMA) for the Personal Preference Program (PPP) for members enrolled in Horizon NJ Health.
Palco, along with the Department of Human Services (DHS), has been working hard to improve the Federally mandated Electronic Visit Verification (EVV) process*. Effective 5/25/2021 all Arkansas Self-Directing Employers/Participants and their Workers, employed by the Participant, will use Palco’s Connect system for all EVV edits and approvals. These improvements will replace the current AuthentiCare website…
The Monthly Client Expenditure Statement (MMES) for each member is now electronically available in the Palco Case Management Portal (CMP) and in Connect for CDASS employers! The MMES provides a breakdown of spending and remaining monthly reserve funds for CDASS employers to be able to correctly monitor and manage their budget. Case Managers & Supervisors…
Colorado Consumer-Directed Attendant Support Services program (CDASS) In 2019, Palco began partnering with the Colorado Department of Health Care Policy & Financing (HCPF) to serve as a Financial Management Services vendor for the Consumer-Directed Attendant Support Services (CDASS) program. The CDASS program helps eligible home and community-based waiver participants hire and manage their own attendants…