Customer Support Archives

Support Brokerage Explained

ByPalco Partnerships January 22, 2025February 10, 2025

Palco provides personalized supports brokerage services Palco takes a custom and skilled approach to support brokerage. With Palco, services are tailored to the goals and needs of the person self-directing. Support brokers give hands-on assistance and guidance on a long-term or short-term basis. What is a support broker? A support broker helps people manage their…

2024 Financial Management Services End of Year Memo

ByPalco Partnerships December 6, 2024December 6, 2024

This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2024.

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Managing Crisis

ByPalco Partnerships September 23, 2024October 29, 2024

At Palco, supporting our clients in their self-direction responsibilities can be stressful for them. In self-direction, the person receiving the services has a choice and control over the services and support. With this responsibility comes decisions and pressure at times. People seeking care can sometimes develop anxiety or feel like they are in a crisis….