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Service Animals, Emotional Support Animals, and the Differences Between Them
What is a Service Dog? Service dogs, also known as service animals, are dogs that receive specialized training to a perform a task directly related to a person’s disability. They are recognized by – and protected under – the Americans with Disabilities Act (ADA). In some instances, miniature horses can also be service animals. However,…
What is Self-Direction?
Self-direction is a model of long-term care that helps people—of all ages with varying disabilities—live independent lives in their own homes. Self-direction began in the 1980’s during a movement to de-institutionalize people with disabilities from settings like nursing homes and hospitals and get them back into the community receiving their care. According to the AARP…
2024 Annual Survey
Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…
Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes
In today’s fast-paced world, efficiency is key, especially when it comes to onboarding Self-direction and enabling individuals with disabilities and those aging in place to live independent lives. Whether you’re a brand-new program participant, a seasoned surrogate employer hiring a new worker, or beginning your rewarding career as a caregiver, ensuring a smooth and compliant…
EVV 2.0
Palco, along with the Department of Human Services (DHS), has been working hard to improve the Federally mandated Electronic Visit Verification (EVV) process*. Effective 5/25/2021 all Arkansas Self-Directing Employers/Participants and their Workers, employed by the Participant, will use Palco’s Connect system for all EVV edits and approvals. These improvements will replace the current AuthentiCare website…
How to Get Paid as a Family Caregiver
It is hard to find the right people to provide care for your loved one. You need someone who you can trust and who understands their specific needs. Sometimes, the best caregiver for your family member is… you! In many cases, family members can be paid by the state to care for their loved one…