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How Prioritizing Consumer Empowerment Can Redefine an Industry
Entering Colorado’s consumer-directed care market in 2019 was both a challenge and an opportunity for Palco. At that time, the market was dominated by an incumbent vendor with over a decade of experience, deep knowledge of the local regulations, and strong relationships with stakeholders. We started with zero clients and faced significant competition in establishing…
Arkansas | Chanda | Colorado | Customer Support | Kansas | Michigan | Nevada | New Mexico | Newsletter | Ohio | Operations | Palco Announcement | Pennsylvania | West Virginia
Support Brokerage Explained
Palco provides personalized supports brokerage services Palco takes a custom and skilled approach to support brokerage. With Palco, services are tailored to the goals and needs of the person self-directing. Support brokers give hands-on assistance and guidance on a long-term or short-term basis. What is a support broker? A support broker helps people manage their…
What is Self-Direction?
Self-direction is a model of long-term care that helps people—of all ages with varying disabilities—live independent lives in their own homes. Self-direction began in the 1980’s during a movement to de-institutionalize people with disabilities from settings like nursing homes and hospitals and get them back into the community receiving their care. According to the AARP…
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2023 Highlights
2023 was a fantastic year for the Palco team. Check out our 2023 Highlights, special edition to read more. We look forward to an amazing 2024.
Uber and Self-Direction: Driving Employment, Community Living, and Social Connection
Recently, Palco collaborated with several influential partners for a speaking session at the HCBS Conference in Baltimore, Maryland. This session united these key stakeholders to tackle transportation challenges in self-directed care. Together, we explored innovative solutions for accessibility and independence. Watch a recording of this powerful conversation below. Or, keep scrolling to read more about…
It Pays to Care
What is self-direction? Self-directed services are Home and Community-Based Services (HCBS) that help people – of all ages with different disabilities – live independent lives in their own homes and communities. They maintain their independence by choosing the mix of services and supports that work best for them. Self-direction empowers each program participant to expand…