The Bigger Picture: An Overview of Social Determinants of Health (SDOH)
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The Bigger Picture: An Overview of Social Determinants of Health (SDOH)

The quality of someone’s local schools. How stable their job is. If they have friends and family to support them. What do these things all have in common? They are all non-medical factors that can impact a person’s health. These factors, and more, are Social Determinants of Health (SDOH).

How to Build a Loyal Team of Caregivers
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How to Build a Loyal Team of Caregivers

It is hard enough to find people to provide care who you can trust and who understand your needs. It can be even harder to keep those good caregivers on your team once you find them. With the current shortage of caregivers, we are in a crisis. According to the ANCOR 2024 survey, 90% of people said…

How Prioritizing Consumer Empowerment Can Redefine an Industry

How Prioritizing Consumer Empowerment Can Redefine an Industry

Entering Colorado’s consumer-directed care market in 2019 was both a challenge and an opportunity for Palco. At that time, the market was dominated by an incumbent vendor with over a decade of experience, deep knowledge of the local regulations, and strong relationships with stakeholders. We started with zero clients and faced significant competition in establishing…

Opinion: If you are not promoting self-direction, you are actively contributing to the direct care workforce crisis
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Opinion: If you are not promoting self-direction, you are actively contributing to the direct care workforce crisis

Imagine you’re at a restaurant, hungry and ready for a great meal. Your server asks you what you’d like to eat without ever handing you a menu. When you ask, she tells you about the hamburgers and chicken dishes they have to offer, but she decides to omit telling you about their spaghetti because she…

Service Animals, Emotional Support Animals, and the Differences Between Them 
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Service Animals, Emotional Support Animals, and the Differences Between Them 

What is a Service Dog?  Service dogs, also known as service animals, are dogs that receive specialized training to a perform a task directly related to a person’s disability. They are recognized by – and protected under – the Americans with Disabilities Act (ADA). In some instances, miniature horses can also be service animals. However,…

Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes
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Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes

In today’s fast-paced world, efficiency is key, especially when it comes to onboarding Self-direction and enabling individuals with disabilities and those aging in place to live independent lives.  Whether you’re a brand-new program participant, a seasoned surrogate employer hiring a new worker, or beginning your rewarding career as a caregiver, ensuring a smooth and compliant…

Improving Accessibility by Using Plain Language
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Improving Accessibility by Using Plain Language

We can build elevators and put in ramps for those with low mobility. Sign Language interpreters and closed captions can help those who are Deaf. People with vision deficiencies can benefit from large print, Braille, or audiobooks. But how do we make concepts, instructions, and other writings more accessible? One way is following the guidelines…