How to Build a Loyal Team of Caregivers
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How to Build a Loyal Team of Caregivers

It is hard enough to find people to provide care who you can trust and who understand your needs. It can be even harder to keep those good caregivers on your team once you find them. With the current shortage of caregivers, we are in a crisis. According to the ANCOR 2024 survey, 90% of people said…

Elevate Caregiving – March 2025
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Elevate Caregiving – March 2025

February 21st is National Caregiver Day, and March 3rd is Caregiver Appreciation Day. In honor of the caregivers who keep our programs going, Palco will be celebrating caregiving during the entire month of March!  Caregiver Testimonials We want to hear about your best and brightest caregivers, the ones who are always there in the clutch,…

How Do I Support My Loved One with Their New Diagnosis?
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How Do I Support My Loved One with Their New Diagnosis?

Receiving the news that a loved one has been diagnosed with a traumatic brain injury (TBI), spinal cord injury (SCI), cognitive disabilities, or any significant disability can be life altering for both the individual and those around them. The road ahead may seem uncertain and filled with challenges, and often, it’s difficult to know where…

Support Brokerage Explained
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Support Brokerage Explained

Palco provides personalized supports brokerage services Palco takes a custom and skilled approach to support brokerage. With Palco, services are tailored to the goals and needs of the person self-directing. Support brokers give hands-on assistance and guidance on a long-term or short-term basis. What is a support broker? A support broker helps people manage their…

12 Must-Read Books About Disability to Add to Your Reading List
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12 Must-Read Books About Disability to Add to Your Reading List

Many people set goals for themselves at the start of a new year. For those who enjoy reading, we’ve created a list of some of our favorite disability-themed books. Most of the books on this list were written by disabled authors. They are also available in multiple formats, including ebook and audiobook. Tip: If you…

How Prioritizing Consumer Empowerment Can Redefine an Industry

How Prioritizing Consumer Empowerment Can Redefine an Industry

Entering Colorado’s consumer-directed care market in 2019 was both a challenge and an opportunity for Palco. At that time, the market was dominated by an incumbent vendor with over a decade of experience, deep knowledge of the local regulations, and strong relationships with stakeholders. We started with zero clients and faced significant competition in establishing…

2024 Annual Survey
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2024 Annual Survey

Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…