EVV 2.0
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EVV 2.0

Palco, along with the Department of Human Services (DHS), has been working hard to improve the Federally mandated Electronic Visit Verification (EVV) process*. Effective 5/25/2021 all Arkansas Self-Directing Employers/Participants and their Workers, employed by the Participant, will use Palco’s Connect system for all EVV edits and approvals. These improvements will replace the current AuthentiCare website…

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Android Operating System Update for AuthentiCare Mobile Application

Some Andriod OS users will require an upgrade in order to use AuthintiCare Mobile application v 2.0.7 released March 17, 2021. In order to use AuthentiCare Mobile Application 2.0.7 for daily EVV activities, please ensure workers use a device that is compatible with Android OS operating system version of 6.0 or higher to address a security compliance issue….

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Arkansas EVV Transition is Coming!

EVV will start on 3/30/2021 Arkansas Workers of Arkansas IndependentChoices employers must start using Electronic Visit Verification (EVV) to enter the start and stop of every shift. Don’t delay your pay! Effective March 30, 2021 paper timesheets will no longer be accepted. Sign up for our mobile app and web portal today! It’s as easy…

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Developmental Disabilities Awareness Month

In 1987, President Ronald Reagan proclaimed March “Developmental Disabilities Awareness Month.” President Reagan’s proclamation built upon the deinstitutionalization movement of the seventies and eighties. The proclamation inspired further social change by asking Americans to provide the “encouragement and opportunities for people with developmental disabilities to reach their potential.” Feeling optimistic these citizens moved from institutions…

Historic Winter Storm

Paper Checks for February 19th Vendor Payroll Central Arkansas, the location of Palco’s main office, as well as Texas and many parts of the United States, experienced a historic winter storm this week with nearly 18 inches of snow. As a result, we have experienced unexpected power outages, dangerous driving conditions, and the closing of…

Palco Presents at 2020 Virtual Home and Community-Based Services Conference

Palco Presents at 2020 Virtual Home and Community-Based Services Conference

The 21st Century Cures Act mandates EVV for personal care services by January 1, 2020. Introducing Electronic Visit Verification in a self-directed program has its own set of unique challenges. As states move forward with implementation plans, our panel of industry experts will examine recent implementations, and share lessons learned that specifically relate to self-directed service…