Support Brokerage Explained
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Support Brokerage Explained

Palco provides personalized supports brokerage services Palco takes a custom and skilled approach to support brokerage. With Palco, services are tailored to the goals and needs of the person self-directing. Support brokers give hands-on assistance and guidance on a long-term or short-term basis. What is a support broker? A support broker helps people manage their…

2024 Annual Survey
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2024 Annual Survey

Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…

Exciting News: West Virginia Palco’s Connect EVV solution is here!
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Exciting News: West Virginia Palco’s Connect EVV solution is here!

Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…

Exciting News: Michigan EVV Training Sessions Are Here!
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Exciting News: Michigan EVV Training Sessions Are Here!

Calling all Summit Pointe members and providers, Join us for training! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. As of September 1st 2024, all in-home care providers for Summit Pointe must use EVV to…

Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes
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Streamlining Self-Direction Onboarding: A Quick and Compliant Process in Minutes

In today’s fast-paced world, efficiency is key, especially when it comes to onboarding Self-direction and enabling individuals with disabilities and those aging in place to live independent lives.  Whether you’re a brand-new program participant, a seasoned surrogate employer hiring a new worker, or beginning your rewarding career as a caregiver, ensuring a smooth and compliant…