The Bigger Picture: An Overview of Social Determinants of Health (SDOH)
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The Bigger Picture: An Overview of Social Determinants of Health (SDOH)

The quality of someone’s local schools. How stable their job is. If they have friends and family to support them. What do these things all have in common? They are all non-medical factors that can impact a person’s health. These factors, and more, are Social Determinants of Health (SDOH).

Elevate Caregiving – March 2025
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Elevate Caregiving – March 2025

February 21st is National Caregiver Day, and March 3rd is Caregiver Appreciation Day. In honor of the caregivers who keep our programs going, Palco will be celebrating caregiving during the entire month of March!  Caregiver Testimonials We want to hear about your best and brightest caregivers, the ones who are always there in the clutch,…

How Prioritizing Consumer Empowerment Can Redefine an Industry

How Prioritizing Consumer Empowerment Can Redefine an Industry

Entering Colorado’s consumer-directed care market in 2019 was both a challenge and an opportunity for Palco. At that time, the market was dominated by an incumbent vendor with over a decade of experience, deep knowledge of the local regulations, and strong relationships with stakeholders. We started with zero clients and faced significant competition in establishing…

2024 Annual Survey
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2024 Annual Survey

Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…

Exciting News: West Virginia Palco’s Connect EVV solution is here!
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Exciting News: West Virginia Palco’s Connect EVV solution is here!

Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…

Managing Crisis
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Managing Crisis

At Palco, supporting our clients in their self-direction responsibilities can be stressful for them. In self-direction, the person receiving the services has a choice and control over the services and support. With this responsibility comes decisions and pressure at times. People seeking care can sometimes develop anxiety or feel like they are in a crisis….

Exciting News: Michigan EVV Training Sessions Are Here!
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Exciting News: Michigan EVV Training Sessions Are Here!

Calling all Summit Pointe members and providers, Join us for training! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. As of September 1st 2024, all in-home care providers for Summit Pointe must use EVV to…

Home and Community Based Services for Native Americans
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Home and Community Based Services for Native Americans

Across the United States, Native American communities face unique challenges when it comes to accessing healthcare and social services. Fortunately, there are programs designed to address these needs and empower individuals with disabilities and elders to live fulfilling lives within their own communities. These programs are known as Home and Community Based Services (HCBS). Native…