The most dangerous phrase in language is, we’ve always done it this way.
-Grace Hopper
In order to evolve and remain in line with a vision that produces results and quality care, Palco has continued to modernize our technology to meet the demands of the self-directed marketplace. Email us at partnerships@palcofirst.com to learn more.
by Kady Predota
Senior Director of Operations
Palco is proud to unveil an updated version of our Intake Enrollment portal! New Enhancements Include: This revolutionary approach to further digitizing the self-directed enrollment willprovide end users with a faster and simpler experience. By eliminating waste anddelays often experienced by printing forms, gathering multiple signatures, andsending in documents manually, Palco has made a historically…
Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…
February 16th is National Caregiver Day, and March 3rd is Caregiver Appreciation Day. In honor of the caregivers who keep our programs going, Palco will be celebrating caregiving during the entire month of March! Caregiver Testimonials We want to hear about your best and brightest caregivers, the ones who are always there in the clutch,…
The overall goal for self-direction in general is to give the elderly and individuals with disabilities their independence, thus creating a naturally inclusive model that strives to serve all populations. While this is true, there are still various populations that go underserved, and that includes the Hispanic population. Below, we discuss the challenges this population…
Changing your Financial Management Service (FMS) provider in self-direction can feel like a daunting task, but it does not have to be with a qualified vendor. Partnering with a vendor who is seasoned in FMS work and has successfully transitioned many large programs can make a world of difference. Palco knows that the most critical…
The U.S. Department of Veterans Affairs recognizes the self-directed or consumer-directed service delivery model as a meaningful strategy for veterans of all ages to access long term services and supports in a home and community based setting. The Veterans Directed Care (VDC) program was developed by the U.S. Department of Veterans Affairs (VA) Veterans Health…