2024 Annual Survey
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2024 Annual Survey

Survey Specifics The survey was administered in July of 2024 and sent to program stakeholders across Arkansas, Colorado, Idaho, Kansas, Maine, Michigan, Nevada, Ohio, and West Virginia. The survey was open for response from 7/1/2024-7/31/2024. This survey is administered annually and stands alone from our ongoing feedback survey that collects satisfaction with individual day-to-day interactions…

Exciting News: West Virginia Palco’s Connect EVV solution is here!
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Exciting News: West Virginia Palco’s Connect EVV solution is here!

Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…

Exciting News: Michigan EVV Training Sessions Are Here!
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Exciting News: Michigan EVV Training Sessions Are Here!

Calling all Summit Pointe members and providers, Join us for training! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. As of September 1st 2024, all in-home care providers for Summit Pointe must use EVV to…

Elevate Caregiving- March 2024
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Elevate Caregiving- March 2024

February 16th is National Caregiver Day, and March 3rd is Caregiver Appreciation Day. In honor of the caregivers who keep our programs going, Palco will be celebrating caregiving during the entire month of March!  Caregiver Testimonials We want to hear about your best and brightest caregivers, the ones who are always there in the clutch,…

Enrollment Made Easy
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Enrollment Made Easy

Palco is proud to unveil an updated version of our Intake Enrollment portal! New Enhancements Include: This revolutionary approach to further digitizing the self-directed enrollment willprovide end users with a faster and simpler experience. By eliminating waste anddelays often experienced by printing forms, gathering multiple signatures, andsending in documents manually, Palco has made a historically…

Palco selected as financial management services vendor for state of West Virginia supporting people using self-directed care.
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Palco selected as financial management services vendor for state of West Virginia supporting people using self-directed care.

Financial management services company expands to 11 states,will serve West Virginia’s Department of Human Services, Personal Options Program. Palco, a financial management services company focused on empowering independence for long-term care Medicaid service recipients receiving support services at home or in community-based settings is expanding its service area to an 11th state: West Virginia. The company…

Palco Re-Awarded Self-Direction Home Care Contract by State of Colorado
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Palco Re-Awarded Self-Direction Home Care Contract by State of Colorado

Palco, the nation’s first leading provider of financial management services (FMS) toMedicaid self-directed care programs, announced today the re-award of a contract fromthe State of Colorado’s Department of Health Care Policy and Financing foradministration of the state’s Consumer-Directed Attendant Support Services (CDASS)program. Palco has partnered with the State of Colorado since 2019, empowering independencefor over…

2023 Financial Management Services End of Year Memo
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2023 Financial Management Services End of Year Memo

This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco as we close out 2023. W-2 Forms The IRS requires that all 2023 W-2s be mailed to employees no later than January 31, 2024. Palco will mail all W-2s through the United States Postal Service…